Terms and Conditions – Free Gift via Survey: Guess Who’s Back 2024

 

These terms and conditions govern the eligibility and distribution of free gifts under the "Free Gift via Survey: Guess Who’s Back 2024" promotion, involving O2 and the OPPO E-Store (Fivetech Ltd). By participating in the campaign, you agree to the following terms:

1. Eligibility

1.1. Survey Participants:

• Customers who have successfully completed the "Guess Who's Back" survey are eligible to receive a pair of OPPO Enco Air4 Pro earbuds and an 80W SUPERVOOC fast charger as a free gift, provided they have purchased the OPPO Find X8 Pro via the O2 Carrier Network or the OPPO E-Store within the campaign period.

1.2. Find X8 Pro O2 Buyers:

• Customers who purchase the OPPO Find X8 Pro through the O2 network and have completed the ‘Guess Who’s Back’ Survey are also eligible to receive the free gifts, provided they submit proof of purchase via the claim form on the OPPO E-Store claims website at https://oppostore.co.uk/claims.

1.3. Find X8 Pro OPPO E-Store Buyers:

• Customers who purchase the OPPO Find X8 Pro directly from the OPPO E-Store will automatically receive their free gifts bundled with their order, as part of the same delivery, with no further action required.

2. Redemption Process

2.1. For OPPO E-Store buyers, free gifts will be shipped alongside the Find X8 Pro as part of the same order.

2.2. For O2 network buyers, the free gifts must be claimed by completing the claim form at https://oppostore.co.uk/claims. Proof of purchase is required to be eligible. Upon verification, the free gifts will be dispatched.

3. General Conditions

3.1. The free gifts are available while stocks last. If stock is depleted, OPPO E-Store reserves the right to substitute the gifts with items of equal or greater value.

3.2. Free gifts are non-transferable, non-exchangeable, and cannot be redeemed for cash or credit.

3.3. OPPO E-Store reserves the right to disqualify any participant who provides false information, engages in fraudulent activity, or violates these terms.

4. Campaign Period

• This promotional campaign will start on 21st November 2024 and will end on 21st December 2024. Claims submitted outside this period will not be accepted.

5. Liability

5.1. OPPO E-Store and its partners (Fivetech Ltd) shall not be held responsible for any technical issues, delays, or errors in the submission of claims or verification process.

5.2. OPPO E-Store and its partners (Fivetech Ltd)’s decision regarding eligibility and gift distribution is final and binding.

5.3. OPPO E-Store and its partners (Fivetech Ltd) reserve the right to change, alter, or discontinue the campaign offering at any time without prior notice.

6. Contact

For any inquiries regarding the free gift promotion, please contact our customer service team at webcs@oppostore.co.uk.